When a course
is booked a course confirmation must be sent to us either by Email,
Fax or by Post. This is constitute a firm contract with Grey
Software Services. We will also confirm the course booking in
writing.
Payment
When
a course is booked an invoice is sent to you which is payable before
the completion of the course, unless other arrangements have been
made with Grey Software Services. All cheques must be made
payable to "Grey Software Services". All prices quoted exclude
VAT.
Application Training Courses Cancellation Fee
If you wish to cancel or postpone a course, you must advise Grey
Software ServicesLtd by Email, Fax or Telephone. We will
confirm the cancellation or postponement with you by Email, Fax, by
Letter or Telephone. If a course is cancelled by yourselves with less
than 6 working days notice the full fee is payable, however you may
apply for a course within the following 6 months.
Technical
and Programming Courses
Prices
quoted exclude VAT. All fees must be paid in full, prior to commencement
of course or within 15 days of invoice date, whichever is sooner.
An administrative fee of £25 + VAT is payable if written cancellation
reaches us at least 15 days before the start of the course. For less
than 15 days notice, the full fee will be charged. Substitutions may
be made at any time. Transfers will be accepted if made 15 days before
the start of the course. Later transfers will be made at our discretion.
Grey Software Services Ltd reserves the right to cancel a course
at short notice, due to events beyond our control. In such cases,
alternative dates will be offered. If these are unacceptable, a full
refund of the course fee will be made.
Programme
Changes
We
reserve the right to modify the programme or offer alternative course
dates if this proves necessary.
