Other Services : Glossary

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What are Unlimited Email Accounts?

You can have unlimited email addresses on your website such as: info@yourcompanyname.com, sales@yourcompanyname.com, john@yourcompanyname.com

What is Email forwarding ?

Mail Forwarding simply forwards any mail coming into your mail box such as info@yourcompanyname.com,
from your website to your john@compuserve.com address.

What is an Autoresponder ?

An autoresponder is a process which automatically sends a reply to any mail which is received in your mail box on which an autoresponder is set up. The reply could simply say "Thank you for your email, someone is dealing with it and will contact you shortly", or you can advise us at Grey Software Services Ltd of the preferred text.

What are Live Stats ?

Live Stats is a website analysis package that will give you detailed and graphical reports on your visitors including who is currently viewing your website. Grey Software Services Ltd believes that Live Stats is the finest statistics package available today and we are proud to be able to make it available to our customers. We will be able to send you these statistics by email at specified intervals.

What does Submission to Search Engines mean?

For anyone to find you on the WorldWide Web your website will need to be submitted through the various search engines. If you are not listed on a search engine the only people that will be able to find you are the ones that know your domain name of www.yourcompanyname.com

From the time we submit your site it can take anywhere from a couple of weeks to 3 months before you will be able to find your site listed in the search engines. We cannot guarantee that you will be listed on any search engine. However, we will submit your site for you at approx. 3-4 times a year, so that the search engines don't "forget" you. Remember the Internet is open 24 hours a day and 365 days a year, enabling you to promote your business to a worldwide audience at any time.